Part 1 - Tools to build your brand online and get more traffic

1. New Online Booking Page

The newly-designed online booking page is more visually attractive. It also provides customized sections to showcase the before and after photos, amenities, and payment methods supported. Using it as your digital storefront, guiding customers to self-help, and automating clients' booking flow will save you so much time.

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2. Google Analytics Integration

Google Analytics is a frequently-used tool when it comes to tracking and analyzing website traffic. With the integration with MoeGo, it enables you to monitor your online booking traffic and gain comprehensive insights into your audience. You'll have access to valuable data, such as the number of visitors per page, the geographic location of your visitors, and the duration of their visit. It can measure sales and conversions, and it helps you understand how visitors use your website so you can optimize their experience.

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3. Online Booking Business QR Code

You can generate a QR code for your MoeGo online booking site easily, in a style of your own branded theme color. Posting it on your business social pages, cards or putting it on the grooming van will gain more traffic to your online booking and provide potential customers with an easy way to book with you.


Part 2 - Tools to win more bookings and manage your clientele

1. Online Abandoned Bookings

This feature is ideal when businesses seek to actively grow their client base and capture all the potential revenue. For the customers who visited your booking site but failed to submit booking requests for different reasons, you can recover them at your fingertips. You can easily assist with their booking via call or message with their pre-filled info, directly schedule appointments for them, regularly track your recovery performance, identify trends and optimize strategies to enhance booking recovery over time.

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2. Marketing Campaigns

It provides beautifully-designed campaign templates for the most-used scenarios, like activating lapsed clients, encouraging new clients to book again, or filling out the last-minute cancellation spot. The built-in smart client filtering system enables you to target clients based on specific criteria such as appointment history or pet breed, creating highly effective campaigns that connect with your audience. The best part is the built-in report metrics that evaluate the success of your campaigns, providing valuable insights to improve your marketing efforts.

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3. Smart Filter for Client List

It allows you to filter your client list by detailed criteria such as appointment history, pet breed, grooming frequency, pet conditions, and more than 20 other customized criteria. It's a necessary tool to understand your clientele, create highly targeted campaigns, and personalized communications that resonate with clients. Also, it supports bulk edit the filtered clients to stay organized.

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Part 3 - Tools to elevate customer experience and streamline operations

1. Grooming Reports

We know how excited pet parents are when they see their fur babies after each service. With MoeGo's digital grooming report function, you can showcase the hard work involved and elevate the customer experience with the fully digitalized report. The customized sections of the report include before and after photos, service feedback, and pet conditions to help you communicate. It also gives upcoming appointment date, or remind them to rebook based on your recommended grooming frequency. You can even invite them to give a review on your social platforms.

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2. Retail Management

It supports you to track inventory and manage all the sales in one place. You can easily add products to the list, enter detailed info, and edit the stock. After setting up the product list, you'll be able to check out along with grooming services or just check out separately.

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Part 4 - Tools to manage your team more efficiently

1. Multi Staff Per Service Mode

It’s a fairly common practice for a full groom to be completed by a bather and groomer or to have large dogs handled by multiple staff at the same time. You can now assign multiple staff members to work on the same service, without creating additional services or blocks as a workaround to reflect their availability or track commissions. You can even choose to start at the same time or in sequence to fit different scenarios.

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2. Staff Shift Management

You can set up staff rotating schedules for every 2, 3, or 4 weeks. On top of it, you can change the availability for specific dates without affecting your regular schedule. It can be synced to online booking availability so it adds more flexibility to your schedule.

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3. New Payroll Settings

We have updated our payroll settings and staff commission to help you streamline your payroll and customize exactly how you want it in your business. Not only is payroll and commission super easy and time-saving, but now you can set commission by service and tier as well as split tips amongst your staff.

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4. Leaderboard

It’s a management reporting tool that visualizes your business operations. With Leaderboard, you’ll have a clearer understanding of your business and staff performance, like booking capacity and other productivity indicators. It provides insights for your business decisions and finds room for improvements.

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Frequently Asked Questions

Q: Which Plan includes these features?

The new Growth Plan and Ultimate Plan both include all the above features, except for leaderboard, which is exclusive to Ultimate Plan.

Q: What's the difference between Growth Plan and Ultimate Plan?

Ultimate Plan provides everything in Growth Plan, plus unlimited auto messages, branded phone number, leaderboard, and dedicated account manager.

Q: I'm a legacy plan user, will I lose anything I have after I move to the new plan?

No. The Growth Plan and Ultimate Plan include everything in the legacy plan, plus all the new functions mentioned above.

Q: Will it update or change any setting automatically when I move to any of the new plans?

No. Your data and settings will stay untouched, so you can explore the new features whenever you're ready.


Interested in the new plan?

👉 Check out Pricing Page

🔍 Need help with choosing the best plan for your business? Go to 24/7 chat support or book a one-on-one walkthrough.