We have some awesome news! Our Smart Tip has now been officially launched! 🚀
This has been a long-awaited feature to fully customize tipping options by percentage or amount. So we made it, with innovations! MoeGo Pay not only brings customized tipping settings but also helps optimize your tip revenue by enabling flexible tip rates based on ticket prices.
What is Smart Tips
It enables you to customize 3 default tipping options and highlight the preferred one on the customer end. What makes it SMART is that tipping options can change with ticket prices. Present tips by percentage for higher ticket prices, and by fixed amount for lower ones, or use your own creativity there!
- Customize tips by rate or amount
- Customize preferred rate or amount
- Customize 2 sets of tips rate with a threshold
Estimated 20% increase of your regular tips revenue 😄
How to set it up
Option 1 - One set of tip options
- Go to Card processing > MoeGo Pay > Payment preference > Tip settings
- Click on <edit> by Tip rates
- Choose by percentage or by the amount
- Set up top, medium, and bottom levels
- Choose preferred tip
This is a good choice if you'd like to provide one set of tip options and make it consistent.
Option 2 - Two sets of tip options
- Go to Card processing > MoeGo Pay > Payment preference > Tip settings
- Click on <edit> by Tip rates
- Choose by percentage or by the amount
- Set up top, medium, and bottom levels
- Choose preferred tip
- Toggle on smart tip
- Input threshold (if ticket amount is less than xx)
- Choose a new set of tipping options
This is the best choice if you'd like to maximize your tip revenue with two sets of options. By percentage for higher ticket prices, and by amount for lower ticket prices, or use it in the way you need.
p.s. If you use Stripe smart reader, click on settings at the bottom to input the rates for the reader screen. Due to hardware limitations, the tipping options need to be set up separately.
Available both on desktop and app. If you're on app, please go to Settings > Payment > MoeGo Pay > payment preference > tip settings.
FAQ
1. Which card processor is it available for?
Smart Tip is a MoeGo Pay exclusive feature. Once you set up MoeGo Pay powered by Stripe, set MoeGo Pay as the primary card processor, and you're ready to go!
2. Which plan is it included in?
It's available in all premium plans.
3. Which payment methods would it apply to?
The tipping options will apply to online invoices, Stripe reader or terminal, and input card numbers.
How to get started
To try the feature, please go to the payment setting on the desktop or mobile app, and follow the instructions there.
If you are not a MoeGo user yet, feel free to start a trial or reach out to our live support with us to find out if we might be a good fit. MoeGo team is always here 24/7 for you.
