When a client has many pets and wants to groom them in one day, you can put all pets into one ticket!
💻 Desktop Web Version
Add multiple pets to one ticket
- Click <Appointment> on the left menu bar
- Click on an appointment, on the right side panel, under the pet service section, select an existing pet or add a new pet by click <+Add pet>
- Select the service and staff for the pet.
- To add more pets , click <+Add pet> again
![](https://wiki.moego.pet/content/images/2024/02/CleanShot-2024-02-27-at-18.17.45.gif)
Multiple pets with different groomers
You can select different groomer for different pet, the appointment will be displayed under both staff as two appointment card.
![](https://wiki.moego.pet/content/images/2024/02/CleanShot-2024-02-28-at-10.32.23@2x.png)
![](https://wiki.moego.pet/content/images/2024/02/CleanShot-2024-02-27-at-18.10.36@2x-2.png)
View in side panel and calenda
When you hover on the appointment card, you will see "Partial service of a full ticket"
![](https://wiki.moego.pet/content/images/2024/02/CleanShot-2024-02-28-at-10.32.33@2x.png)
Multiple pets start one by one
- Under the appointment right panel, uncheck <Multiple pets start at the same time>
- Appointments will display in one appointment card.
- It will be scheduled in a "one by one" order. The second pet's appointment will start when the first pet's is finished.
![](https://wiki.moego.pet/content/images/2024/02/CleanShot-2024-02-27-at-18.25.45@2x.png)
Multiple pets start at the same time
- Under the appointment right panel, check mark <Multiple pets start at the same time>
- Appointments will be scheduled at the same time.
- The appointment card will display separately on the calendar, and the size of the card depends on service duration
![](https://wiki.moego.pet/content/images/2024/02/CleanShot-2024-02-27-at-18.29.09@2x.png)
📱App
Add multiple pets to one ticket
- Click <Appointment> on the calendar
- Click on <Change> near the pet name
- Select the second pet, or <Create new pet >
- Click on <next step >
- Then you can select service for the pet and <Save>
![](https://wiki.moego.pet/content/images/2024/03/image--11--1.png)
![](https://wiki.moego.pet/content/images/2024/03/image--12-.png)
Multiple pets with different groomers
You can select different groomer for different pet by click on <edit>, Change the staff, the appointment will be displayed under both staff as two appointment card.
Multiple pets start one by one & at the same time
- Multiple pets start one by one
- Under the appointment detail, uncheck <Multiple pets start at the same time> Appointments will display in one appointment card.
- It will be scheduled in a "one by one" order. The second pet's appointment will start when the first pet's is finished.
- Multiple pet start at the same time
- Under the appointment detail, check mark <Multiple pets start at the same time> Appointments will display in separate appointment cards with same start time.
- The size of the card depends on each service duration
![](https://wiki.moego.pet/content/images/2024/03/image--13-.png)
![](https://wiki.moego.pet/content/images/2024/03/image--14-.png)