🤩 Write ticket comments for internal communication. It is private to your business, your customers cannot see anything you wrote in the ticket comments.

What are ticket comments?

Ticket comments are the notes you can take for appointments. The history comments will be recorded for your references

Ticket comments on the appointment card popup

How to add and edit alert notes

When creating/editing the ticket vs. In the ticket detail

History comments

  • You can see the history comments according to each service
  • Click one to copy the content