MoeGo Boarding & Daycare - Overview
This is a game-changer for the pet care industry, MoeGo streamlines all aspects of management—from grooming to boarding and daycare:
All-in-One Solution: MoeGo eliminates the need to switch between multiple systems, reducing duplication, and minimizing errors.
Superior Client Experience: MoeGo enhances client interactions in every way with various communication tools and intuitive interfaces.
Efficient Management: No more repetitive manual tasks! You can now cut down on operational bottlenecks with flexible settings and advanced smart views.
Growth-Ready System: MoeGo adapts to your business’s evolving needs, simplifying the management of complex operations and daily tasks.
This page is to guide you through the comprehensive features and help you make the most of MoeGo's powerful capabilities:
Boarding & Daycare Set Up
Learn how to configure your services, categories, and lodgings to match your business needs.
This section will guide you through the initial configuration, ensuring your setup aligns with your operations.
Boarding & Daycare Booking flow
Streamline your booking process with our versatile options designed to accommodate different client preferences.
1.Manual Booking
Manually input booking details, ensuring all client requirements are accurately captured.
Step 1: 3 ways to add new appointments
- From the + button on top: Click the "+" button located at the top of your screen.
- From the calendar view: Navigate to the calendar, select the desired date and time, and add a new appointment.
- From the lodgings view: Use the lodgings view to schedule a booking directly based on room availability.
Step 2: Select client & pet, service type, and service
There are three service types to book: Boarding, daycare, and grooming.
*Evaluation Requirement: If an evaluation is required for boarding or daycare, the pet must first complete an evaluation appointment before proceeding with booking the full service.
Step 3: Input service details: date & time & lodging room & Feeding & Medications.
- Lodging is not required for daycare service.
( Optional ) Add other service types
You can seamlessly add grooming services to a daycare or boarding booking for clients who want a comprehensive care package.
Note that you may not be able to add boarding & daycare service directly from a grooming appointment.
2.Daycare quick check-in
For walk-in clients, speed up check-in with an efficient drop-off experience!
Quickly check-in by clicking on < Daycare quick check in> check in selecting service & pet. (This is for daycare services only)
*The order of the service shown will follow the order of the service menu. (Go to Settings > Service > Daycare to sort service order)
3.Online Booking
Provide a streamlined and intuitive online booking experience that’s easy for clients to use.
This feature provides convenience for clients and reduces administrative work for your team:
- Boarding & Daycare - Online Booking Settings
- Boarding & Daycare - Online Booking Flow
- Evaluation - Online Booking Flow
- Boarding & Daycare - Booking Requests Review
Boarding & Daycare Management
Efficiently manage daily operations with tools designed to keep your team organized and your clients happy.
1.Daily Routine
Monitor and manage the daily activities of each pet, ensuring their routine is followed meticulously.
Appointment tasks
Easily manage feeding schedules, medication needed, and pet belongings through the appointment details. This ensures that each pet's specific needs are met on time.
Daily report card
Send the daily report card directly to the pet owner via SMS, ensuring timely updates and enhanced client satisfaction. Fill in card details:
- Select the date of the report
- Upload photo / video of the day: give pet owners a visual update on their pet’s activities.
- Add pet status / Mood
- Make additional note
- Decide theme color
- Save as draft
2.Home Agenda
Stay on top of your tasks with the Home Agenda, which provides a comprehensive view of daily activities, appointments, and important reminders.
3.Lodging View
Get a detailed overview of all lodgings, including occupancy status and upcoming bookings. This feature helps you manage space effectively and avoid overbooking.
Boarding & Daycare Loyalty
Build and maintain client loyalty with our integrated packages and memberships.
1.Packages
Offer clients the flexibility of purchasing packages that cover multiple services or sessions. This feature simplifies billing and enhances client retention.
2.Memberships
Provide clients with the option of memberships, which offer recurring services at a discounted rate. This feature encourages repeat business and ensures a steady revenue stream.
Boarding & Daycare Reports
The Boarding & Daycare Report in MoeGo offers a clear overview of your business’s performance. These insights help align your boarding and daycare services with business goals, driving growth and building customer trust.