💡Please note: Mass text feature is available for Growth and Ultimate Plans.

Send a mass text to a specific group of your customers! You can use it to announce price changes, activate nonrecurring customers, send to customers who haven't signed a digital agreement, or whose vaccination is expired, etc.

The mass text is NOT a group text, the message will be sent to each customer privately.

How to send mass text

🖥️ Desktop

  1. Go to < Message > on the side menu bar
  2. Click the < Mass text > button on the top-left corner, where you can view all the mass texts you have sent
  3. Hit the < New mass text > button on the top-right corner
  4. Select the clients that you would like to send the message to
  5. Hit < Next > on the top-right corner
  6. Write the message content in the text box, then hit < Send > to send out the mass text
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📱App

  1. Go to < Message > on the side menu bar.
  2. Click the < orange + symbol > at the top right-hand of the screen and select < Mass text >
  3. Select < Send mass text >.
  4. Filter as needed and select the clients that you would like to send the message.
  5. Select < Send to X recipients > at the bottom of the screen.
  6. Write the message content in the text box, then hit < Send > to send out the mass text

Filter the recipients by status, vaccine, tags, and more

To apply filters for the clients, select < All filters > in the right-hand corner, where you can customize the following filtering conditions:

  • Client status
  • Client type
  • Client tag
  • Pet vaccination status
  • And much more!

💡 Please note: The filters in the app version are limited to category and tags.

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Mass Text List

You can check a record of the history of mass texts that you have sent and their delivery status. The overview will include:

  • Message Content
  • Batch
  • Date Sent
  • Total Recipients

Once you have selected a specific mass text message, you will be given a breakdown of the details including:

  • Date
  • Client Name
  • Phone Number
  • Status