Our clock-in/out feature is designed to help you and your team monitor daily working hours.

Setting up the clock in/out feature

Enabling the clock in/out feature will allow staff to clock in and out. This will record their work hours directly within the platform

🖥️ Web version:

  • Navigate to Settings > Staff > Clock in/out
  • Toggle on Enable clock in/out

  • If you would like to set up access codes for staff members:
    • Navigate to Settings > Staff > click the staff member's profile
    • Check the box to Require access code
    • Input an access code or click Generate to create a code that this staff member will use to clock in/out

📱Mobile App:

  • Navigate to Settings > Staff > Clock in/out
  • Toggle Enable Clock in/out
  • Owners can toggle on the Staff clock in/out notification
    • If toggled on, this sends a notification to the owner whenever staff members clock in/out

How staff members clock in and out

🖥️ Web version:

  • Staff members can navigate to the clock icon at the top of their calendar view
  • Select the name from the menu and type in the access code to clock in/out

📱Mobile App:

  • Open the lefthand navigation menu
  • Tap Clock in/out
  • Type in access code if applicable and tap clock in/out

Clock in/out records

The clock in/out record allows you to view records for all staff, filter by specific staff members, and make adjustments as needed, including adding or deleting records.

🖥️ Web version:

  • Navigate to Settings > Staff > Clock in/out

Adding a record

  • Click Add new
  • Select the staff member from the list
  • Select date
  • Enter in their clock in and out times
  • Click Add

Deleting a record

  • Click the three dots next to the record in question
  • Click Delete
    • Please note, this cannot be reversed once deleted

Editing a record

  • Click the three dots next to the record in question
  • Click Edit
  • Adjust the clock in and out time as needed
  • Click Save

📱Mobile App:

  • Navigate to Settings > Staff > Clock in/out > Clock in/out record
  • Select the staff member that you want to view or All staff in the top right as needed

Adding a record

  • Tap the orange + sign in the bottom right
  • Fill in staff member, date, clock in and out time
  • Tap Save

Deleting a record

  • Tap the record that you would like to delete
  • Tap Delete this record
    • Please note, this cannot be reversed once deleted

Editing a record

  • Tap the record that you would like to Edit
  • Tap the clock in and out times and edit as needed by selecting the new time
  • Tap OK
  • Tap Save

FAQs

Can staff members clock in and out on a shared device?

Yes, if you have a shared device (like a main computer), we recommend setting up the access codes for each staff member so they can clock in and out on the same device. We also recommend creating a new staff role to log in with on a shared computer with limited permissions.

My staff doesn't see the option to clock in/out but I set up an access code?

Please make sure under the staff member's assigned role, they have permission to clock in and out.

Can staff members manage their own clock in/out records?

This is a permission that you can enable/disable per each staff role under Settings > Staff > Role settings. 

What is the difference between the clock in/out record and the payroll report? Why are they different?

The Payroll report shows total working hours across a set period of time. The Clock in/out record shows each clock in/out instance.

💡Please note: The Daily clock hours column in the Payroll report will be the decimal conversion of the total hours worked.

For example:

The 0.75 decimal portion reflects part of an hour. To convert the decimal (0.75) to minutes, multiply this decimal by 60 (the number of minutes in an hour). 0.75 hours x 60 minutes = approximately 45 minutes. For 11/17/2024, this staff member worked 6 hours and 45 minutes.