MoeGo New Invoice - Cancel & No-show Appointment

Cancel appointment

Go to appointment details > 3 dots > cancel appointment.

Cancel in different status

Unfinished & Unpaid appointment

You can directly cancel or mark it as a no-show, then charge a no-show fee.

Unfinished & Partially paid appointment

You can check on the boxes to decide whether or not to refund the partial payment or mark it as no-show.

Finished & Partial/ Fully paid appointment

Note that the appointment cannot be canceled without a refund being confirmed. This prevents inconsistencies in reports and accounting by ensuring that finished and paid invoices remain final.