MoeGo online booking enables you to customize your own booking questions for pets and for pet parents.


1. How to set up booking questions for pets

1) Choose the booking questions for pets

  1. Go to <Online booking> on the side menu
  2. Click <Settings>
  3. Click <Pet>
  4. Tick the question from the question list on the left if you want the questions to be shown on the online booking process.
  5. Tick the < Required > box if you want this answer to be a required-to-answer question.

2) Customize questions for pets

  1. Scroll down and click < Add custom question > to add a new question.

There are five types of questions:

  • Short text answer
  • Long text answer
  • Dropdown
  • Radio buttons
  • Checkboxes

2. Click <edit icon> to edit an existing question or click the delete icon to delete. Please note you can't edit or delete a default question.

3. Click <hamburger icon> and drag it to change the order of a question. Changing the order of questions on this page will also change orders in an actual online booking form.

2. How to set up booking questions for pet parents (clients)

  1. Go to <Online booking> on the side menu.
  2. Click <Settings>
  3. Click <Client>
  4. Tick the question from the question list on the left if you want the questions to be shown on the online booking process.
  5. Tick the < Required > box if you want this answer to be a required-to-answer question.

Add/edit pet parents' questions are exactly the same as add/edit pet questions.

3. Where is the information saved?

  1. The system default questions for the pet parents and pets will be saved to each field accordingly. For example, the name, email,  vaccine, behavior, etc.
  2. Your customized questions will be saved as "Notes" in the client profile. The customized questions for pet owners will be saved in Client details > Client note; the customized questions for pets will be saved to Pets > Pet note.

Feel free to try it out yourself from our booking demo page

This is one of our partner's intake form, we think the questions should be an inspiration for you