Clients with the same phone number and email will be asked to merge


What will be merged?

  • The client name will be overridden
  • Pets will be added as additional pet profile

How to merge?

By merging, conflicts will be overridden and new information will be added to the existing profile.

  1. Go to <Intake form> on the side-menu
  2. Click on <Received submission> beside the top left <Setting> button
  3. Click on the received intake form you want, a window of your form will pop up
  4. Click on <Check existing profile>, a window of "merge client profile" will pop up
  5. Click on <Merge>, the new information will be added to the existing profile and the old profile will be overridden.

Relative Articles:

"Intake form Submission"