All sales reports are based on the sales date, except for the "Daily Sales Report," which reflects data based on the checkout date.
📌 For Boarding & Daycare, sales are split by each day the pet stayed.
📌For Grooming, sales are based on the appointment date.
For example, if a pet stays from July 10–18, and you select the report date range for July 12, only the prorated amount for July 12 will be shown.
Sales summary report
| Metric | Definition | Formula |
| Total Expected | The invoice total amount includes service/add-on price, service charge, tip, tax, and deducting discount. | Total Expected = Total Net Sales + Total Tips + Total Taxes + Total Fees |
| Total Unpaid | Invoice unpaid balance | Sum all invoice remaining unpaid balances |
| Total Gross Sales | Service Price before Discount | Total Service Price on invoice (includes all service items, service, add-on, product, and package) |
| Total Net Sales | Service Price after Discount | Total Service price - Total Discount |
| Total Collected | The total amount received from all invoices (fully or partially paid), accounting for any refunds. | Total Collected = Sum of total collected in the sales invoice reportTotal Collected = Total Expected - Total UnpaidTotal Collected = Net Sale + Total collected Tips + Total collected Taxes + Total collected fees |
| Total collected fees | The processing fee you've collected from clients (MoeGo Pay fee by client) | According to the processing fee rate you've set up in MoeGo Pay > Credit card processing fee setting |
| Total Collected Tips | Total Collected Tips | |
| Total Collected Taxes | Total Collected Taxes | |
| Total fees | The processing fee listed on the invoice that you will be collecting from clients (MoeGo Pay fee by client) | According to the processing fee rate you've set up in MoeGo Pay > Credit card processing fee setting |
| Total Tips | Total Tip amount listed on all invoices | |
| Total Taxes | Total Taxes amount listed on all invoices | |
| Total Deposit | Total Deposit | |
| Total Discount | Total Discount listed on invoice | |
| Total Refund | Total Refunded Amount |
Sales invoice report
| Metric | Definition | Formula |
| Invoice/Client ID | Unique ID for invoice or client.You can click on the ID to check more invoice details or client profile details. | |
| Total Expected | The invoice total amount includes service/add-on price, service charge, tip, tax, and deducting discount. | Total Expected = Net Sales + Tips + Taxes + FeesFor Boarding:Total Expected = Unit Price + Boarding Tips + Boarding TaxAny grooming service attached to a Boarding appointment will be listed as a separate line on the grooming date |
| Total Unpaid | Invoice unpaid balance | Sum all invoice remaining unpaid invoice balances |
| Total Collected | The total payment listed in the invoices. | Total Collected = Net Sales + Collected Tips + Collected Taxes + Collected Fees |
| Gross Sales | Total Service Price before Discount (includes all service items, service, add-on, product, and package)For Boarding: Gross Sale displays the Unit Price (Service total price/ number of nights) | Gross Sale = Total Service priceFor Boarding:Gross Sale = Unit Price |
| Net Sales | Total Service Price after DiscountFor Boarding: Net Sales display the Discounted Unit Price (Discounted service total price/ number of nights) | Total Service Price - Total DiscountFor Boarding:Net Sale = Discounted Unit Price |
| Service/Add-on/Service Charge/Product/Package Gross Sales | Specifc item (service/add-on/service charge/product/package) Price before discount | |
| Service/Add-on/Service Charge/Product/Package Net Sales | Specifc item (service/add-on/service charge/product/package) Price after discount | |
| Collected Fees | The processing fee you've collected from clients (MoeGo Pay fee by client) | According to the processing fee rate you've set up in MoeGo Pay > Credit card processing fee setting |
| Collected Tips | Total Collected Tips | |
| Collected Taxes | Total Collected Taxes | |
| fees | The processing fee listed on the invoice that you will be collecting from clients (MoeGo Pay fee by client) | According to the processing fee rate you've set up in MoeGo Pay > Credit card processing fee setting |
| Tips | Total Tip amount listed on invoice | For Boarding:Tips = Boarding total tips/number of nights |
| Taxes | Total Taxes amount listed on the invoice | For Boarding:Taxes = Boarding total taxes/number of nights |
| Deposit | Total Deposit | |
| Discount | Discount listed on invoice | |
| Refund | Refunded Amount | |
| Service/Add-on/Package/Product Taxes | The portion of Taxes for specific items |