MoeGo Camera Integration (Beta) - Enhance Pet Parent Transparency and Operational Efficiency

MoeGo -

MoeGo now integrates with iDogCam and abcKam, allowing boarding and daycare facilities to seamlessly connect in-room and play-area cameras. This feature enhances transparency for pet parents, enables premium viewing services, and streamlines operations.

Key Functionalities

  • Seamless Integration – Directly connect iDogCam and abcKam with MoeGo for hassle-free setup.
  • Flexible Camera Management – Support for private (suites, individual rooms) and public area cameras (playrooms, group spaces).
  • Parent-Facing Access – Pet parents can view live feeds via the client's online booking portal, improving transparency and trust.
  • Real-Time Monitoring – High-quality, live streaming ensures pet parents and staff can check in anytime.

Requesting Integration Access

This feature is currently in Beta. Please contact your Account Manager for enrollment access. Once approved, please follow the steps below to connect Camera Integration to MoeGo.

Step 1: Obtain Integration Credentials

  • Reach out to your camera provider’s support team to request the required integration code:
    • iDogCam: Kennel ID and ERP Code
    • abcKam: Moegopetid

Step 2: Submit Credentials to MoeGo

  • Once received, forward the integration code to your Account Manager.
  • Our team will enable Camera Integration within 1-2 business days.

Step 3: Confirmation & Next Steps

  • You’ll receive a notification once integration is activated.
  • Proceed to the next section to complete the setup in MoeGo.

Setting Up Cameras In MoeGo

Step 1: Access Integration Settings

  • Go to Settings > Integration and select your camera provider (iDogCam or abcKam).

Step 2: Verify & Confirm Connection

  • Review the linked camera details and confirm the connection.

💡 Note: All cameras are initially set to inactive until manually configured.

Step 3: Assign Camera Types & Activate

  • Click Edit to configure each camera:
    • Public Camera (Common Areas – e.g., playrooms)： Visible to all pet parents with active bookings.
    • Private Camera (Individual Suites/Rooms)： Only accessible to pet parents with a current booking in that space.
  • Toggle to activate each camera as needed.

Step 4: View Live Camera Feeds

  • Once activated, access live streams via the MoeGo dashboard.

💡Note: Only active cameras will have access to < View Camera >.

💡Note: If you see the following content, please contact your camera provider for more details when any modifications are needed.

Client View Cameras From MoeGo

Once activated, clients can access < View live Camera > via their client online profiles.